Evaluation Process

Every thing we offer is based on empowering you and your team to find the right solutions to problems in the working relationships in your company.

To do this the first thing we always do is establish what you want to be different as a result of our interventions.

This outcome focuses our work together and forms the basis of our evaluation.

From this we establish with you what evidence you want to see that confirms success.

We establish measures based on what you and your team will

See.  

• How are people working together?
• What do people notice is different?
• What difference is this making to the company's results?

Hear.

• How are people talking to each other? 
• What are people saying about their workplace?
• What are customers saying about your workforce?

Feeling.

• What is the atmosphere like at work?
• Have sickness and absences decreased?
• What are the people affected by conflict feeding back to you?

We also ask for feedback on how our people interacted with you and your team against our values.

The whole is greater than the sum of the parts.

• Did we give your people the time and space to create improvements in their relationships at work?
• Did we choose a specialist who met your needs?

A successful end requires attention to the means.

• Did we deal with your people in an impartial manner?
• Did we treat them with fairness and compassion?
• Did we challenge them appropriately to get the best result?
• Did we deliver what we said we would deliver?

Make the journey through life worthwhile

• Did we work at a pace and intensity that your people could handle?
• Did we make sure everyone knew what they wanted to achieve?

Most of all did you enjoy working with us?