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Jacky Sherman

Jacky Sherman

The Consultant's Consultant ...

Networking: I Don't Do Small Talk!

Jacky Sherman

CREATED BY JACKY SHERMAN

Published: 17/09/2025 @ 09:01AM

#Networking #SmallTalk #CommonReasons #Dislike #BanalConversations

I wish I had a pound for every time I've heard that. It's a common reason given by people who dislike networking because they see the banality of talking about nothing ...

Don't worry! When you're networking, there are many subjects you can talk about!

Don't worry! When you're networking, there are many subjects you can talk about!

I had two different versions of "I don't do small talk" from clients last week, and both actually like small talk, but only when the subject interests them. I'll leave out their names to avoid embarrassment.

One recounted a story about why he loves his
house in a village in France!

Visiting a hardware store in the nearby town, he was asked by the owner if he was the Englishman who had bought the house on the edge of the village. When he replied yes, he was invited into the back room to chat with the guys about renovating houses and the local area.

What he liked was the sense of welcome into the community.In other words, they were all networking and using small talk to discover whether they liked each other through finding common ground.

The other participant, who was attending a workshop I was running, claimed she wasn't interested in networking with others. She then spent the tea break asking the other participants all about themselves, not with any business intention, but simply out of interest.

As she put it herself, maybe she had been
overthinking this a bit!

Small talk may be a light, inconsequential conversation, but it has a real purpose. Anthropologists call it 'social grooming', which is the human equivalent of chimpanzees picking nits off each other! There is increasing evidence that this conversational social grooming releases the hormone oxytocin, which is responsible for basic bonding behaviours.

For instance, oxytocin is what makes two birds cooperate in building a nest or stops a mother bear from abandoning her cub. In social animals (and humans), oxytocin plays a crucial role in maintaining relationships beyond family members, enabling our brains to track social interactions with multiple individuals over extended periods.

Even without the science and hormones, your own experience shows you that small talk serves a purpose in deciding who you choose to trust and have within your social network. Small talk helps you find out about the other person, what you have in common and equally important, it shows you how they express themselves. Then you can make a judgment on whether you want to take the relationship further.

Everyone does it all the time!

I've had conversations about a wide range of subjects over the last week. How did we get started on the topic? Often, one topic grows out of another as the conversation flows, and sometimes the topic is introduced by me and sometimes by others. Among these are subjects that I know a lot about and have strong opinions on, and others where I don't, but the ones I remember are those that interest me in some way.

Some of this leads to helpful information about others' hobbies and interests that I can use in building relationships. I can put people in touch with others who share the same interests or send them information on events, special deals or just books and articles on that subject, all of which help build the bond between us.

However, I suspect that, largely, both of us have forgotten the content of what we actually said. What we are left with is a deeper sense of whether we liked each other, whether we want to meet again and if we want to cooperate.

My tip for the week: At your next networking or social event, talk to others about something that interests you. Keep it light and avoid going into a monologue by asking the other person's opinion; the objective is to have a conversation.

You may get a pleasant surprise. At least you'll get an interesting difference of opinion. Maybe you'll give your acquaintance a great big boost of cooperative hormones.

Then who knows where your conversation and relationship will go next?

Until next time ...


JACKY SHERMAN
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#Networking #SmallTalk #CommonReasons #Dislike #BanalConversations

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