Understanding False Kindness: The Lasting Legacy of Jack Welch
Jack Welch's philosophy of 'false kindness' teaches that by retaining underperformers, organisations and individuals can hinder growth. Crucial insights for consultants and business leaders reveal how to assess and refine performance, and ultimately embrace necessary changes for success ... False kindness masks truth, A fragile facade of lies, Hurt hidden beneath Jack Welch, the former CEO of General Electric, is renowned not only for his significant contributions to business success, but also for his provocative perspective on employee performance. Central to his philosophy was the notion of ‘false kindness,' a term he used to describe the detrimental effects of preserving underperformers within an organisation. Rather than sheltering those who do not contribute to the collective success, Welch advocated for a decisive approach: letting go of the bottom 10% of performers while fostering a thriving high-performance culture among the rest. Understanding the implications of ‘false kindness' is |
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